FAQs

CAN THE HAIR BE STRAIGHTENED OR CURLED?

Your bundles can be styled like your own hair. You are able to straighten, curl, crimp, etc. Keep in mind the hair does not have all the nutrients that a strand growing from your scalp will. Heat damage can cause breakage and dryness. Therefore, it is imperative that you use a heat-protecting product, always co-wash your hair, and protect it during sleep hours.

CAN I DYE MY BUNDLES?

Our hair bundles can be bleached to a 613, however please be cautious. Once the hair is chemically-altered incorrectly, the cuticle can become damaged and overexposed, causing fraying, breakage, dryness, and tangling. This in turn will affect the overall look and feel of your hair. Chemical damage has no reverse button, and we will not be held liable for any damages.

DOES THIS HAIR SHED?

Minimally, no hair is absolutely perfect. We have reinforced machine wefting, to minimize shedding to nearly none. You may see a few strands here or there while detangling or styling, but nothing troubling or excessive.

HOW LONG DOES THIS HAIR LAST?

Our bundles can last through multiple installs. However, the lifetime of your extensions depends heavily on how they are cared for. On average our customers can use their bundles from 6-12 months if cared for properly.

HOW SHOULD I CARE FOR MY HAIR?

Please be mindful to stay away from ingredients that can strip your extensions of moisture such as parabens, sulfate, and silicone. These products usually tend to have a high alcohol content which dehydrates the hair follicle of its nutrients. Heavy oils are also not necessary to care for your extensions as it can weigh down your hair pattern. By rule of thumb, we recommend co-washing your bundles first use and weekly and shampooing bi-weekly to rid your bundles of any excess product. Deep conditioning can be done as needed.

HOW MANY BUNDLES SHOULD I ORDER?

The key to determining how many bundles to purchase depends on the lengths you are wanting. The longer bundles have shorter wefts, and the shorter bundles have longer wefts. For a full sew-in, we recommend 3-4 bundles of hair. For lengths over 18”, we recommend ordering 3-4 bundles of hair. If you desire an install with a lot of volume, you will need 4-5 bundles or 4 bundles with a closure/frontal. A closure is a great addition to your install, as you will have no leave-out it is also easy to maintain. A frontal also has no leave-out, however is high maintenance. They both are considered a full protective style, and none of your hair will be exposed.

 

RETURNS, REFUNDS, & EXCHANGES

Please refer to our “Return Policy”. Please do not hesitate to reach out if you have any questions of problems with your product. Thank you!